FREQUENTLY ASKED QUESTIONS
Last updated: October 2026
Welcome to the lpxsuo FAQ. Below you can find answers to common questions about our company, products, orders, shipping, returns and customer service.
Who operates lpxsuo?
lpxsuo is operated by:
DF KidCo ApS
Trading name: lpxsuo
CVR: 37891878
C/O Lars Brammer
Vedbæk Strandvej 485A
2950 Vedbæk
Denmark
Phone: +45 40 68 72 31
Email: motorrijwan149@gmail.com
What products does lpxsuo sell?
lpxsuo offers tools and related products through our online store.
Products currently offered may include items such as:
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Bördelgerät für Bremsleitungen (Doppelbördelung)
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Rotationsschlag
The current selection and availability are shown in our online catalogue.
Where can I find information about a product?
The relevant product page shows the product currently offered for sale, including its name, images, price and availability.
The amount of additional product information may vary by item.
If information important to your purchase decision is not displayed, such as compatibility, dimensions, materials, technical characteristics, intended use or package contents, please contact us before placing your order:
What is included in the package?
Package contents vary by product.
Where specific package contents are expressly stated on the product page, those details apply to that product.
If the package contents are not expressly stated, please contact us before purchasing rather than assuming that accessories, cases, batteries, attachments or other components are included.
Where are your products stocked?
Products sold through lpxsuo.shop are stocked at:
C/O Lars Brammer, Vedbæk Strandvej 485A, 2950 Vedbæk, Denmark.
Our registered business address and physical inventory location are the same.
Where are orders shipped from?
All orders placed through lpxsuo.shop are dispatched from:
C/O Lars Brammer, Vedbæk Strandvej 485A, 2950 Vedbæk, Denmark.
Our registered business address, inventory location and physical dispatch location are the same.
All orders are dispatched from Denmark.
How long does processing and delivery take?
Current processing and estimated delivery information is provided in our Shipping Policy and, where applicable, during checkout.
Delivery estimates are not guaranteed delivery dates.
How much does shipping cost?
Any applicable shipping charge is displayed during checkout before payment is completed.
You can review the product price, shipping charge and total order amount before submitting your purchase.
Will I receive tracking information?
Where tracking is available, a tracking number or tracking link will normally be provided after dispatch.
Tracking information may take some time to become active in the carrier's system.
Can I change my delivery address?
If you notice an error in your delivery address, contact us as soon as possible:
Once an order has been dispatched, changing the delivery address may no longer be possible.
What should I do if my order is delayed?
If your order has not arrived within the expected delivery period, contact us and include your order number.
Email: motorrijwan149@gmail.com
We will review the available tracking information and, where appropriate, contact the carrier.
What should I do if my product arrives damaged?
Please contact us as soon as reasonably possible.
Where possible, provide:
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your order number;
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a description of the problem;
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photographs of the product;
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photographs of the external packaging.
We will review the issue and provide an appropriate solution in accordance with applicable consumer law.
What if I receive the wrong product?
Please contact us at motorrijwan149@gmail.com.
Include your order number and photographs where relevant.
We will review the order and provide an appropriate remedy.
Do you have information about the brake-line flaring tool?
The Bördelgerät für Bremsleitungen (Doppelbördelung) is offered on its relevant product page.
Please review the information currently displayed there before purchasing.
If you need confirmation of compatibility, dimensions, supported tubing, package contents or any other product-specific characteristic that is not displayed, contact us before ordering at:
We will not ask customers to assume a specification that has not been expressly stated.
Do you have information about Rotationsschlag?
The Rotationsschlag product is offered separately in our catalogue.
Please review the information displayed on its product page before purchasing.
If you need additional technical information, compatibility information, package contents or other product-specific details that are not displayed, please contact:
before placing the order.
Can I return a product?
Customers may have statutory withdrawal and return rights under applicable consumer law.
Where EU statutory withdrawal rights apply, qualifying online purchases generally have a 14-day withdrawal period, unless a statutory exception applies.
Please read our Return & Refund Policy for complete conditions and instructions.
Who pays for return shipping?
For an ordinary change-of-mind return, customers may be responsible for direct return shipping costs where permitted by applicable law.
Where a product is defective, damaged, incorrect or otherwise non-conforming, return costs will be handled in accordance with applicable consumer law.
Please contact us before sending a return.
Can discounted products be returned?
A discounted or promotional price does not remove mandatory statutory consumer rights that apply to the purchase.
Please review our Return & Refund Policy for full details.
Can I cancel an order?
If you wish to cancel an order before it has been dispatched, contact us as soon as possible:
We will try to stop processing where reasonably possible.
Cancellation cannot be guaranteed once an order has entered the dispatch process.
What payment methods do you accept?
The payment methods currently available are displayed during checkout.
Customers should use only payment methods offered through the official lpxsuo.shop checkout.
How can I contact customer service?
DF KidCo ApS
Trading name: lpxsuo
CVR: 37891878
C/O Lars Brammer
Vedbæk Strandvej 485A
2950 Vedbæk
Denmark
Phone: +45 40 68 72 31
Email: motorrijwan149@gmail.com